Klaviyo

Former Employee / People Manager

Pros: -AI first and driving employees hard to build and think outside of the box -Great benefits and perks for in office employees -Supportive culture, people are generally happy and willing to help each other out

Cons: -Change often pushed out with little warning -In office requirements are the norm and people aren’t happy about it but trudge through it -Becoming a place where there are a lot of approves in the way of getting things done fast

Current Employee / Customer Success

Pros: I was in the success org pre and post IPO- so that’s the perspective I am writing this from. The CORE product is the gold standard for D2C ecomm stores. Working with customers all day really allows you to see first hand how the product...

Cons: $6f

Current Employee / Engineer

Pros: I have some good coworkers. A few haven’t left yet

Cons: $70

Current Employee / Senior Software Engineer

Pros: Fast paced, interesting work but very team dependent. Decent comp.

Cons: Some areas are more overworked than others. Overall pretty collaborative.

Current Employee / Product Manager

Pros: I really enjoy working at Klaviyo! Everyone here is incredibly smart, while being very friendly and fun too. I have learned so much; thanks to my peers, I’ve been able to stay very current with the latest in AI. If you want great coworke...

Cons: I haven’t had any negative experiences - come to Klaviyo!

Current Employee / Engineering Manager II

Pros: Solid engineers. Hugh scale problems that need solving. Nice office in Boston. Good peers.

Cons: Company leadership is terrible. No clear opportunities for product differentiation . Only thing worse than company leadership is engineering leadership. CTO is young and inexperienced. She does not have engineerings back at all. Stock ha...

Current Employee / Lead Software Engineer

Pros: Good benefits, challenging work and smart folks. Product has good features and evolves with customer need.

Cons: Poor management and leadership, really insane expectations with poor engineering practices, can be frustrating with constant changes.

Current Employee / Data Scientist

Pros: Variety of work, pockets of brilliant people, office is nice

Cons: C-Suite leadership has no direction, insane thrash, strategy is reinvented every 6 months, “hard work” culture is driven by useless fire drills

Current Employee / Technical Support Specialist

Pros: Some really cool co-workers (but a majority of quite snarky, cliquey folks I hate to say...). The office is huge. Tons of snacks, drinks, hidden speak-easy, etc. Benefits were good for 2 months before they removed them all giving the c...

Cons: Too many to list. I got in trouble for not being on my laptop because I was in the bathroom. Their "Workforce management" org is literally tracking you 24/7 and you get yelled at if you aren't working for more than like 2 minutes you're...

Current Employee / Marketing Manager

Pros: The people are incredibly smart, kind, and thoughtful. The team has really invested in more camaraderie over the last few years and it’s paying off. Work is hard, but the team you get to do it with is top-notch. Folks generally like each...

Cons: Senior leadership causes chaos. The roadmap exists but everything slips. New priority projects come up over night, only to be dropped right before launch. Everything is renamed without consultation. The platform is expanding so quickly t...