Twilio
Imported from companies
Twilio currently holds a 3.5 Blind rating from 1,249 reviews. Core product: Imported from companies. Strongest marks: work-life balance and compensation. Recent pulse: 3.7 from 9 reviews in the last 60 days.
- Overall
- 1.27 Amazons
- Recent 60d (9)
- 2.12 Amazons
- Perception
- 0.81 Amazons
- Recent delta
- +0.85 Amazons
- Perception delta
- -0.47 Amazons
- Reviews
- 1,249
- Perception votes
- 15
- Last updated
- May 30, 2026
- Status
- Unknown
Distribution
Histogram of the selected metric across the full tracked company set.
Score
1.27 Amazons
Percentile
43th
Companies
221
Peak bin
39
Metric breakdown
Overall rating
Default leaderboard sort, based on the company's Blind score.
Recent 60 days
Average across reviews from the last 60 days, using up to 10 of the latest stored review cards.
Career growth
How employees rate long-term advancement and trajectory.
Compensation / Benefits
The pay and benefits score shown on the company's Blind page.
Management
How employees rate leadership quality and decision-making.
Work life balance
The balance score used when sorting for sustainability.
Company culture
How employees rate the day-to-day environment and team culture.
Public perception
Elo score
1082
Confidence band
+- 126
Public record
8W / 7L
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Return to the arenaRecent reviews
Latest review list
9 reviews from the last 60 days
1. May 18, 2026
Probably the most vanilla tech company out there
4.0Current Employee / Senior Manager Customer Service
Pros: - Individual role performance goals are achievable - mediocre leadership (yes that’s a pro it’s so bad out there) - benefits are good once you’re a high enough level to get them all - full remote but hasn’t gone full big brother (yet) -...
Cons: - US based employees walk on eggshells due to annual goals on reducing annual costs - ^^^ can lead to over achievement just to stay employed as “business critical” employee - heavily corporate-focused goals and placating to shareholders...
2. May 6, 2026
Decent pay, mediocre company
3.0Current Employee / Software Engineer
Pros: Used to be decent compensation Opportunity to work at scale
Cons: Terrible product management Mediocre management. Some of the most useless sr dirs and vp levels you will come across.
3. April 29, 2026
Leadership could be better
4.0Current Employee / Software Engineer
Pros: Compensation is great. Fully remote, so that is a positive too
Cons: Leadership keeps changing and requirements change, so a lot of ambiguity for a developer
4. April 16, 2026
Great wlb
4.0Current Employee / Software Engineer
Pros: Really good work life balance. If you have a manager that is chill and protects you, it’s an easy environment where you can vest and rest. Fully remote which is a plus
Cons: Constantly changing priorities, very difficult to get promoted or challenging technical work. Career growth stops here.
5. April 16, 2026
Great WLB
3.0Current Employee / Product Designer
Pros: As designer there isn’t much upsides in terms of design culture or learnings. But 100% remote and flexible work schedule, plus a better than industry avg. comp, makes it a good company to work for.
Cons: Fully remote also meant it is harder to build relationships with peers and higher up. Also there isn’t much of resource for learning or upskill.
6. April 13, 2026
Great people, great culture, middle management sucks
4.0Current Employee / Engineer
Pros: Great ICs, great culture Good work life balance Ok pay
Cons: Middle management really sucks, my current manager and previous manager have no clue about anything, have no value to add, 100% bureaucracy
7. April 7, 2026
Lots of re-orgs and changes
4.0Current Employee / Engineering Manager
Pros: Stock is rebounding as company is getting more profitable. Good benefits.
Cons: Too many re-orgs and changes. It can be tough to keep up with. Constant push by leadership to do more with less.
8. April 8, 2026
Solid business
4.0Current Employee / Software Engineer
Pros: Strong business with hard to replicate capabilities in the core
Cons: Still working through to find its way in the AI future
9. April 8, 2026
Decent experience
3.0Current Employee / Support Engineer
Pros: Twilio has a solid product portfolio and strong brand recognition in the communications space, which makes it a decent place to learn and build experience.Compensation is generally competitive, though recent changes have made it less com...
Cons: Internal execution can feel inconsistent, with frequent shifts in priorities and lack of clear direction from leadership. This can lead to rework and some frustration across teams. Work-life balance depends heavily on your org, but there...